Training is one of the most important functions of any manager. From top to the bottom levels of an organization, employees that are well-trained to do their jobs perform them better, are more efficient and make greater contributions to the bottom line of the organization. When we discuss forklift operator training with our clients there are three essentials they must commit to in order to take full advantage of the training we provide. This of course transcends forklift operator training and could apply to training in about any other function within your organization.
Planning – Setting out on any quest, whether it’s comprehensive training or how your department will function, doing so without a plan, even a simple one will leave you wandering in the wilderness, drifting from one program to another, no sure if what you’re doing contributes or detracts from your quest.
Put together a plan, including what you want to accomplish, the steps it will take to get there and what you will do to maintain the levels of training you provide as well as what you will do to take it to each “next level” once you have attained your planned levels of training.
Time – Nothing happens overnight, there is no magic elixir for time and practice committed to your plan. You can expand or contract the time it takes based upon your level and amount of training provided to do the job. Time can be your commitment personally or the time commitment of external or outsourced training. Either way, it takes time with the trainer, then time practicing the skills by the employee to hone them to an efficient and effective state. We have addressed how people learn in our Feature Article “Training vs. Teaching; Knowing the Differences.”
Resources – Time is one of your most valuable resources in any organization and we have addressed the need for that above. But you must also provide the resources for effective training. This can include time with a skilled trainer, a location to provide and practice the skills, equipment needed to learn and practice on as well as materials needed to support the training efforts.
Providing comprehensive ongoing training is an investment in your employees, your organization, and your bottom line performance. The results are usually commensurate with the levels of each of the three essentials we’ve listed and it is rare that results oppose the efforts. Invest in your bottom line with complete and professional training and watch the results, over time, compound for your company.
We’ve addressed proper inspection techniques in this Feature Article some time ago. We even have Inspection Form free to download HERE, copy and use/distribute as needed, to help you perform complete inspections. We even have a VIDEO to help you train your drivers visual how to inspect a forklift before each shift. Beyond the obvious employee safety aspects of having operators thoroughly, what other benefits does your business gain?
Fewer accidents means less down time. Down time equals reduced productivity, which reduces your effectiveness, increases your costs and impacts your bottom line.
Less damage to product, equipment and facility. Forklifts and lift equipment are kept in better working order, less product has to be returned, repaired or tossed out, and your facility needs fewer repairs. All of this equals a healthier bottom line.
Lower worker’s comp and general insurance costs. A business with fewer accidents will generally pay less insurance costs, and certainly lower worker’s comp. insurance.
Improved productivity. Operators that understand how the equipment works, doesn’t work and knows your facilities strengths and weaknesses are more productive employees. Improved productivity equals an improved bottom line.
Increased useful life of your lift equipment. This is a great benefit often overlooked. Just like your car or anything else you own, if you take better care of it, it will last longer and have greater value when you trade it in. Daily inspections and catching small items before they blossom into giant repair headaches increases the useful life and value of your forklifts.
But this is all predicated on an effective and ongoing training program. Having a partner that’s dedicated to training and has experience training forklift operators is the key to an effective program. Visit our Forklift Safety Training Webpage. Contact Us for more information or to speak with someone, just give us a call at 888-393-9833.